Refund policy
Return & Refund Policy
Returns
We want you to be happy with your NoFlatMiles purchase.
If for any reason you’re not satisfied, you may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be returned in its original packaging
Once your return is received and inspected, we’ll notify you regarding approval.
Refunds
If your return is approved, you’ll receive a full refund to your original payment method.
Please note:
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Original shipping costs are non-refundable
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Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect
Refunds are processed once the returned item has been received and approved.
Exchanges
If you need a different size or received an incorrect item, please contact us.
We’ll work with you to find the best solution.
How to start a return
To request a return or refund, contact us at:
Please include your order number and a short description of the issue.
We’ll get back to you as soon as possible.
Non-returnable items
We cannot accept returns for:
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Items that have been used or worn
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Items damaged after use
A final note
All NoFlatMiles products are made to order.
If you’re unsure about sizing or details before placing an order, feel free to reach out we’re happy to help.